How to reduce, withdraw, stop, or leave: changing an allocation, deleting a Portfolio, cancelling a subscription, disconnecting, and deleting your account

I'm Chris, co-founder of Autopilot. Every good financial product should be easy to leave, and you should know how before you start. There are five different "stop" actions here, and they do five different things: some sell, some don't, some end charges, some don't. People mix them up and get results they didn't want. Here's each one, what it does to your money, and which one you actually mean.

One thing first, because we're an SEC-registered investment adviser and I have to say it. Autopilot is the app. The actual investment advice comes from Autopilot Advisers, LLC. If you want the full legal version of anything in here, it's on our disclaimer page.

1) Reduce: lower the allocation or withdraw

If you want less money following a Portfolio but want to keep following it, lower the allocation or use the withdraw function in the app. Until you do, Autopilot Advisers still has limited authority to send orders to that account, and your broker fills them. The system sells proportionally across the Portfolio to release the amount, so what remains still matches the Portfolio's weights, and the cash lands in your brokerage account, where it always was. Because prices move, the amount won't be exact to the penny. Don't do this by selling shares at your brokerage; the system reads that as a gap to refill. Why is in Selling by hand while you follow a Portfolio: what Autopilot does next, and the two buttons to use instead.

2) Sell everything: delete the Portfolio

Deleting a Portfolio sells all of its holdings and returns the money to your brokerage. That usually happens the same day, depending on when you start it, with the exact timing handled by your brokerage. Two cautions. It sells, so only do it if you mean to sell everything in that Portfolio; if you want to keep the positions and simply stop following, ask support to help instead of deleting. And deleting a Portfolio does not cancel your subscription, which is a separate action below. If the money doesn't show up as you expected, the usual reasons are shares that couldn't be sold yet under your brokerage's rules, positions you had already sold by hand, or assets you transferred out.

3) Stop paying: cancel the subscription

Cancelling a subscription stops future charges. It does not sell anything and does not disconnect your brokerage. Your positions stay in your brokerage account exactly as they are; we simply stop following and rebalancing that Portfolio going forward. Subscriptions are tied to Pilots, so if you subscribe to more than one Pilot you cancel each one separately, from the subscriptions area under your profile in the app. Uninstalling the app does not cancel a subscription, and neither does deleting a Portfolio. As of September 2026 our help center describes a full refund if you cancel within five days of your most recent charge and a prorated review for unused time after that, both handled by support rather than in the app; read the help center for the policy in force when you cancel.

4) Cut the connection: revoke at your brokerage

You can revoke our access to your account from your brokerage's side by following its prompts, and you can disconnect in the app. When the connection is gone, all trading on that account pauses. Nothing is sold; your positions sit at your broker as they were and simply stop following. That's the property I'd want from any connected app: the only thing that can act on your account is a live connection you control. I covered how to review and cut connections in How often to review the permissions you've given a connected trading app, and what to look for when you do.

5) Leave entirely: delete your account

Deleting your Autopilot account is permanent. In the app, go to the account area, choose delete account, and confirm; if you don't see the option, support will delete it for you. Deleting removes the personal information we collected, as described in our privacy policy, except what we're required by law to keep for a retention period. Before you do it, decide what you want to happen to the positions: deleting the account is not the same as deleting a Portfolio, and if you want to sell the holdings, do that first through the Portfolio, or leave them in your brokerage account, where they'll stay.

6) Which one you mean

Want less in a Portfolio: lower the allocation. Want out of a Portfolio and out of the stocks: delete it. Want to keep the stocks and stop paying: cancel the subscription. Want nothing able to touch the account: revoke at the brokerage. Want to be gone: delete the account, after deciding about the positions. The money is at your brokerage in every one of these cases, which is the whole design; more on that in Where your money actually is when you use Autopilot: allocation, custody, and why the app's balance won't match your brokerage balance.

Frequently asked questions

How do I withdraw money from Autopilot?

To take some money out of a Portfolio while still following it, lower the allocation or use the withdraw function in the app; Autopilot sells proportionally and the cash lands in your brokerage account, where your money always was. To take everything out of a Portfolio, delete it, which sells all of its holdings and returns the funds to your brokerage, usually the same day. Don't sell shares by hand at the brokerage, because the system may buy them back to match your allocation.

What happens to my money when I delete a Portfolio?

Its holdings are sold and the proceeds return to your brokerage account, typically the same day depending on when you start and on your brokerage's timing. Deleting sells, so only do it if you intend to sell everything in that Portfolio; if you want to keep the positions and just stop following, ask support instead. Deleting a Portfolio does not cancel a subscription.

If I cancel my Autopilot subscription, what happens to my investments?

Nothing is sold and your brokerage stays connected. Your positions remain in your brokerage account exactly as they are, and Autopilot stops following and rebalancing that Portfolio going forward. Cancel each Pilot subscription separately from the subscriptions area in the app; uninstalling the app or deleting a Portfolio does not cancel a subscription. Refund terms are in the help center and handled by support.

How do I delete my Autopilot account?

In the app, open the account area, choose delete account, and confirm; if the option isn't there, contact support and they'll delete it for you. Deletion is permanent and removes your personal information as described in the privacy policy, subject to legally required retention. Decide first what to do with your positions: they stay in your brokerage account unless you delete the Portfolio, which sells them.

TLDR

Five stops, five results. Lower the allocation to hold less. Delete a Portfolio to sell all of it. Cancel a subscription to stop paying while your positions stay put. Revoke at your brokerage to cut all access, which pauses trading and sells nothing. Delete the account to leave for good, after deciding about the positions. In every case the money is at your brokerage, where it has been the whole time.

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Since Autopilot Advisers is an SEC-registered investment adviser, we have to put disclaimers on stuff like this. They're below, and the full version is on our disclaimer page.

Disclosures

© Autopilot Holdings Corporation 2026 — All rights reserved. “Autopilot” refers to Autopilot Holdings Corporation and its wholly-owned, and separately managed subsidiaries, including Autopilot Advisers, LLC, an SEC-registered investment adviser. All investing is subject to investment risks, including possible loss of the principal invested, and past performance is not indicative of future results. View our Customer Relationship Summary and other important information at joinautopilot.com/disclaimer.

This information is provided by Autopilot for educational and illustrative purposes only and is not a recommendation, an offer to sell or the solicitation to buy any security. Autopilot relies on information from various sources believed to be reliable, including information from Clients, Pilots and other third parties, but cannot guarantee the accuracy or completeness of that information. Autopilot does not provide tax or legal advice and you are encouraged to consult with professionals before making investment decisions.

Autopilot is not affiliated with, sponsored, or endorsed by the companies listed, described, or featured on its site. Company logos or trademarks used do not imply endorsement and are the property of their respective owners.

Investing involves risk, including the possible loss of principal. Past performance does not guarantee future results. You should carefully consider your investment objectives, risk tolerance, and time horizon before investing through Autopilot.

Autopilot Advisers, LLC is an SEC-registered investment adviser. Registration as an investment adviser does not imply a certain level of skill or training. Additional information about Autopilot is available in our Form ADV Part 2A, available at adviserinfo.sec.gov or joinautopilot.com/adv.

Autopilot provides limited investment advisory services focused on Portfolio selection and suitability assessment. Our services are not intended to replace comprehensive financial planning. We recommend consulting with a qualified financial advisor regarding your complete financial situation.

This content is provided for educational and informational purposes only. It does not constitute investment, legal, or tax advice and should not be relied upon as the basis for any investment decision. You should consult with qualified professionals regarding your specific circumstances.

Autopilot does not provide tax, legal, or accounting advice. You should consult with qualified tax and legal professionals regarding your specific circumstances.

Autopilot does not hold client assets. All investments are held at the brokerage firm you select and connect to Autopilot. Your brokerage firm is responsible for trade execution, custody, and reporting. Autopilot is not responsible for your broker-dealer’s services, fees, or execution quality.

Autopilot’s services depend on technology systems, third-party APIs, and internet connectivity. System outages, API disruptions, or connectivity issues may temporarily affect service availability or trade execution timing.

Client account holdings are designed to track the Portfolio you’ve selected, but your actual holdings and performance may differ from the Portfolio due to execution timing, market conditions, brokerage capacity constraints, fractional share availability, and other factors outside Autopilot’s control.

For Portfolios inspired by publicly disclosed trading activity, there may be a delay between when a Pilot executes a trade and when that trade becomes publicly available and is incorporated into the Portfolio. This timing delay may affect the suitability or performance of trades when executed in client accounts.

Steps for withdrawing, deleting a Portfolio, cancelling, revoking access, and deleting an account follow Autopilot's public help center and website FAQ as of the publish date; refund terms are described as of September 2026 and may change, and the help center governs. Timing of sales and returned funds depends on your brokerage. Nothing here is a recommendation or a claim about results.